Tenancy Rights and Support Services

Our “Tenancy Rights and Support Services,” project is committed to empowering low-income, BAME, and migrant communities by offering essential education on their rights and responsibilities as tenants in the private rental sector.

Through various workshops and weekly drop-in sessions, we provide free guidance and support, listening to individuals’ concerns and linking them with relevant organisations for resolution.

We place particular emphasis on addressing issues of discrimination and harassment, acknowledging their disproportionate impact on BAME and migrant households.

Join us as we strive to ensure equitable access to housing rights for all.

Please contact Project Co-ordinator Ben at:
Email: tenancysupport@elrec.org.uk

What tenancy issues can TRSS help with?

Disrepair and poor housing conditions
Evictions and homelessness
Deposits and rent disputes
Communal repairs and neighbour disputes
Housing Discrimination
And more!

TRSS Activities

Tenants’ Rights Workshops: If you want to know about your rights as a tenant, we deliver workshops on private tenants’ rights, empowering you to navigate different issues and negotiate with your landlords and letting agents.

Drop-in Advice Sessions: Need specific advice on a housing issue? Come attend one of our drop-in sessions, and we can advise you how to work on that

Phone or Email Support: You are welcome to contact us by phone or email with any questions you have regarding our services or any housing issues you are struggling with.

Case Advocate: If you need additional support in addressing an issue with your landlord or letting agent, we can act on your behalf.

Mediation: If requested, we can assist you in mediating disputes with your neighbours or landlords, resolving disagreements without going through a legal process.

Project Events

Weekly Drop-in Sessions

Referrals

Tenancy Workshops

Case Work

One on One meetings

Language Support

We will do our best to support tenants who have difficulties with English, providing advice in languages that they are fluent in where possible. We are committed to all people being able to access the support they need.

ELREC Office Every Wednesday from 10:00 - 13:00

What tenancy issues can TRSS help with?

Disrepair and poor housing conditions

Evictions and homelessness

Deposits and rent disputes

Communal repairs and neighbour disputes

Housing Discrimination

And more!

TRSS Activities

Tenants’ Rights Workshops: If you want to know about your rights as a tenant, we deliver workshops on private tenants’ rights, empowering you to navigate different issues and negotiate with your landlords and letting agents.

Drop-in Advice Sessions: Need specific advice on a housing issue? Come attend one of our drop-in sessions, and we can advise you how to work on that

Phone or Email Support: You are welcome to contact us by phone or email with any questions you have regarding our services or any housing issues you are struggling with.

Case Advocate: If you need additional support in addressing an issue with your landlord or letting agent, we can act on your behalf.

Mediation: If requested, we can assist you in mediating disputes with your neighbours or landlords, resolving disagreements without going through a legal process.

Project Events

Weekly Drop-in Sessions

Referrals

Tenancy Workshops

Case Work

One on One meetings

Language Support

We will do our best to support tenants who have difficulties with English, providing advice in languages that they are fluent in where possible. We are committed to all people being able to access the support they need.

ELREC Office Every Wednesday from 10:00 - 13:00

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